Frequently Asked Questions
"Reunite Me" provides QR code wristbands designed to quickly reunite children and vulnerable individuals with their carers at crowded events. Each wristband features a unique QR code that, when scanned, reveals essential contact and health information.
Our wristbands are ideal for event organisers, parents, and carers of young children and vulnerable adults attending large public events, festivals, fairs, and gatherings.
Absolutely. Security and privacy are our top priorities. Personal information is encrypted and only accessible through authorised scans of the QR code.
Event organisers can order wristbands in bulk, customise them according to their event theme, and distribute them to attendees upon entry. Our team provides full support for integration
Yes, we offer customisable wristbands that can be tailored to match your event's branding and theme, enhancing the overall attendee experience.
In the unlikely event of a wristband being lost or damaged, our on-site support team can quickly issue a new one and link it to the attendee's information.
The reunion process is swift. Once the QR code is scanned and the carer contacted, reunifications can typically occur within minutes, depending on the event's size and layout.
Yes, our wristbands are designed for comfort and safety, made from durable, hypoallergenic materials suitable for all-day wear.
They are perfect for any large-scale event, including music festivals, sports events, fairs, exhibitions, and community gatherings.
We adhere to strict data protection regulations. Personal information is stored securely and is only accessible for the purpose of reunification during the event.
While the wristbands are designed for single-event use to ensure privacy and security, we offer sustainable options and bulk discounts for regular event organisers.
If an attendee finds someone lost, they should scan the QR code on the person's wristband (if they have the means) or take them to an event official or designated help point for assistance.
Carers can update or change their information through a secure link provided at the time of registration, ensuring all details are current up to the event day.
We provide comprehensive support, including integration assistance, on-site support during events, and a dedicated customer service team for queries and troubleshooting.
You can order directly through our website or contact our sales team for bulk order enquiries and customisation options.